Ledger Start — FAQ
Q: What if I lose my recovery phrase?
A: If you lose the recovery phrase, you lose access to your wallet. During ledger start, store the phrase safely — consider a metal backup for long-term durability.
Q: Can I store my recovery phrase on a cloud drive?
A: No. Storing your recovery phrase digitally (cloud, photos, notes) risks theft. Keep it offline and split copies across secure physical locations.
Q: Firmware update failed — what now?
A: Retry from the official Ledger Live app. If problems persist, consult official support channels. Do not enter your recovery phrase into any website or unverified app.
Q: How to verify an address during a transaction?
A: Always verify the address on the device screen itself — not just on your computer. This is a core step in any secure ledger start transaction.
Still stuck? Use the contact channel listed on the official product site. This FAQ is educational and part of the broader ledger start guidance.